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COVID-19 Updates

The safety and health of you and your finances remain a top priority at White Sands FCU.

Starting Monday, September 21, 2020, White Sands FCU will reopen our lobbies for all teller services at our El Paso and Lohman Location Only. 

With the reopening of our lobbies come some changes to the typical in-branch experience to ensure the continued safety of our members and employees. To keep our workplace safe we are taking the following precautionary steps:

  • White Sands FCU will have a mandatory temperature screening for all credit union employees daily when reporting to work.
  • New branch capacity has been set to maintain social distance rules. When we are above capacity, members will be asked to wait outside.
  • All White Sands FCU employees will wear masks
  • There will be plexiglass germ shields at the teller stations and account officer desks.
  • White Sands FCU has partnered with an industrial cleaning company to deep clean and sanitize inside our branches on a weekly basis.
  • Six-foot markers have been placed on the floor inside each branch to ensure proper social distancing
  • Hand sanitizing stations will be available inside each branch for member’s use.
  • We will take appointments for new account openings or maintenance of an existing account to comply with new capacity standards. If you would like to meet with one of our account officers simply call 1-800-658-9933 to schedule an appointment.
  • We will continue to take loans online. By applying online, you will also be granted an additional 0.25% discount off our normal rate as well as a loyalty discount of 0.25% if you have had previous loans with us.

As the coronavirus (COVID-19) continues to spread, our focus is on doing everything we can do to reduce risk and limit the potential spread. White Sands FCU will REQUIRE EACH MEMBER OR VISITOR TO WEAR A MASK to come into the branch. Our 24/7 remote channels remain available to you without interruption and we highly encourage you to take advantage of transacting your business through our digital channels like Online Banking, Mobile Deposit, Mobile Banking App, Telephone Banking, Call Center, or apply for a loan online. We also will continue to allow full functioning drive-ups as well for those that do not wish to step inside our limited access lobbies.

We thank you for your understanding and trust during this time and for being a member of White Sands FCU.  Let’s keep each other safe!


EL PASO &  LOHMAN BRANCH LOBBY HOURS 

Monday – Thursday
Lobby: 9 am – 5 pm
Drive-Up: 8 am - 5:30 pm

Friday
Lobby: 9 am – 5 pm
Drive-Up: 8 am – 6 pm

Saturday
Drive-Up Only: 9 am – 12:30 pm


TORC BRANCH LOBBY HOURS 

Monday – Friday
Lobby: 9 am – 4 pm


N. MAIN- DRIVE-UP ONLY 

Monday – Thursday
Drive-Up: 8am - 5:30pm

Friday
Drive-Up: 8 am – 6 pm

Saturday
Drive-Up: 9 am – 12:30 pm

Contact Us

Call Center:
(575) 647-4500 or

(800) 658-9933.

Hours of Operation:
Monday thru Friday, 8 am-5 pm

Mailing Address:
P.O. Box 99
Las Cruces, NM 88004

Routing & Transit # 312276470

Federally Insured by NCUA

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the U.S. Government. National Credit Union Administration, a U.S. Government Agency.

Equal Housing Lender

We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.

Federally Insured by NCUA  Equal Opportunity Lender  Facebook

White Sands Federal Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with the WCAG 2.0 standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other assistive technology and are encountering problems using this website, please contact us at 575-647-4500 or 1-800-658-9933. Please provide the location of the inaccessible information. All products and services available on this website are available at all White Sands Credit Union branch locations.

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