if you have a call or text regarding a fraud case please call 575-647-4500 during business hours ( Mon-Fri 8 am-5 pm) or and 1-877-253-8964 after business hours.
If you received a call from our fraud detention center (877-253-8964) or a text ( 37268) it has to do with a transaction using your debit card. This transaction might have been “out-of-pattern” and looks suspicious to our automated fraud detection system. If you were not able to answer the call, our fraud detention center will leave a message with your fraud case number. You will need this number to call them back and verify the transactions. It is important to make some kind of contact, either directly to the fraud detention center, or to the credit union call center, in order to unlock your card or prevent fraudulent transactions from posting to your account.
Federally Insured by NCUA
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the U.S. Government. National Credit Union Administration, a U.S. Government Agency.
Equal Housing Lender
We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.
White Sands Federal Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with the WCAG 2.0 standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other assistive technology and are encountering problems using this website, please contact us at 575-647-4500 or 1-800-658-9933. Please provide the location of the inaccessible information. All products and services available on this website are available at all White Sands Credit Union branch locations.