Mobile Banking App

[ACCORDION_GROUP_START]

Our most convenient location is everywhere

The White Sands FCU Mobile Banking app makes it easy and convenient to manage your finances – wherever you are! Quickly and securely manage your White Sands FCU accounts no matter where life takes you. Away from your computer and need to pay a bill? Now it’s easier than ever! Or maybe you just need to check your balances, transfer money or find the nearest branch or ATM. It’s all easy with the Mobile Banking app.

  • Check account balances and monitor transactions, transfer money between your White Sands FCU accounts

  • Use Bill Pay to pay bills

  • Make payments to your White Sands FCU loans by transferring a payment

  • Find the nearest White Sands FCU branch or ATM

  • Deposit Checks

 
 

Transfer Now

Easily transfer money from another bank or credit union to your White Sands FCU account with Transfer Now. Available on Online and Mobile Banking.

Account to Account Capabilities

  • Transfer funds from a White Sands FCU checking, savings, and/or money market account to another institution

  • Transfer funds from another institution to a White Sands FCU checking, savings, and/or money market account

  • Transfer funds from another institution toward a White Sands FCU monthly loan payment

Get Started

  1. Log into online banking. 

  2. Click the "Transfer" tab.

  3. Select "External Account Transfer"

  4. Follow the on-screen instructions to add your accounts.

  5. You will receive emails with instructions on how to complete the process.

 

Take control of your White Sands FCU debit card

With White Sands FCU credit card controls, you can:

  • Temporarily lock your card if you misplace it

  • Set up travel notifications so your card is ready to travel with you

  • Set spending limits based on location, amount, merchant type, and transaction type.

  • Receive real-time alerts

  • Easily add cards to digital wallets

 Activate these features today in your Mobile Banking App. Click "My Cards" to get started.

 

Mobile Deposit

We understand your time is valuable, which is why we have combined our mobile deposit feature with mobile banking. Our upgraded mobile app gives you the ability to deposit your checks anywhere, anytime, right from your mobile device.

Beginning September 29, our stand-alone mobile deposit app will be eliminated. To continue using this feature, please download our mobile banking app.

How to make a deposit

  • Access mobile deposit through our free White Sands FCU Mobile Banking App

  • Endorse your check as follows:

    • For Mobile Deposit Only, WSFCU account # xxxxx

    • CHECKS THAT ARE NOT PROPERLY ENDORSED WILL BE REJECTED!

  • Follow the prompts in the mobile app to click photos of the front and back of your check and submit

  • You'll receive an email confirmation that your deposit's been received and when your funds will be available

  • Deposits are normally processed Monday through Friday during business hours. Deposits made in the evening will be processed the following day and weekend deposits will be processed the following Monday

  • Keep the check until you confirm the deposit through CU Online (online banking). Deposited checks may take up to 24 hours to credit your account. (We recommend keeping the check for 30 days just in case)

 

How do I set up Mobile Banking?

To use the Mobile Banking App, you must be registered to use CU Online banking. You can register for CU Online banking here.

  1. Login to your account through CU Online

  2. Select Mobile (top right)

  3. Accept the Terms and Conditions, and hit continue

  4. Download and install the app for your Android or Apple mobile device

  5. Open the Mobile Banking app on your mobile device.

  6. Enter your login information – same as CU Online

  7. Accept terms and conditions in the mobile banking app

  8. Login to your new mobile banking app using the same username and password that you use to log into CU Online

  9. That’s it – you’re done! Enjoy secure access to your accounts!

Is there a fee for using the mobile app?

  • There is no charge to download and use the White Sands FCU mobile banking app

Can I deposit checks using the app?

Eligible users may deposit checks using our mobile banking app and the camera function of your smart device.

 

How do I report my card as lost or stolen?

Fraud Department Information

[ACCORDION_GROUP_END]