Privacy Policy

Our Privacy Policy

The privacy and security of White Sands Federal Credit Union members is a subject we take very seriously. From things as simple as discarding waste paper, to access controls on computer records – we practice security!

Our application forms and online banking applications utilize SSL (Secure Socket Layer) connections to ensure the security of your information. All computer systems used to store sensitive information are protected by firewalls, active monitoring, anti-virus protection and strong password security.
Strong supervision and video surveillance systems are used to insure that only authorized personnel have access to potentially sensitive information. We maintain strict control over media such as CDs, floppy disks, magnetic tapes and memory sticks which may be used to back up or transport sensitive information. All employees are trained to comply with procedures designed to protect your privacy and security.

At White Sands Federal Credit Union we are committed to our members in many different ways. Privacy is one of them.


White Sands Federal Credit Union is committed to making financial products and services available that will enable members to meet their financial needs and reach their financial goals. Protecting personal information and using it in a manner consistent with members’ expectations is a high priority for everyone associated with our credit union.

To ensure that members can rely upon the quality of products and services we make available, our credit union stands behind the following privacy policy: Our credit union will collect only the personal information that is necessary to conduct our business. That means what is necessary to provide competitive financial products and services—no more.

Our credit union will protect members' personal information. Our credit union will maintain strong security controls to ensure that member information in our files and computers is protected. Where appropriate, we will use security-coding techniques to protect against unauthorized access to personal records, ensure accuracy and integrity of communications and transactions, and protect member confidentiality.

Members will always have access to their information. Members will always have the opportunity to review their information and make necessary changes to ensure that our records are complete and accurate.

The credit union will only share information when absolutely necessary. We will only share information to administer the products and services we provide, when required to do so by law, or when we partner with other businesses to offer a broader array of products and services.

The credit union will partner only with businesses that follow strict confidentiality requirements. The businesses we select will offer products designed to enhance our members’ economic well being. Under no circumstances will we authorize these firms to charge members’ accounts without their express consent, and we will not sell member information to telemarketing firms.

The credit union will offer members a choice in how their information is used. Any member of our credit union may elect to keep their information from being shared with our business partners, except where exempt by law. We will inform members on how to exercise their choice, and we will take all reasonable steps to make sure their requests are followed. At least once a year, we will remind all members of their right to choose.

CONTACT US

Contact our Call Center at
(575) 647-4500 or (800) 658-9933.

Hours of Operation:
Monday thru Friday, 8 am-5 pm

By email: info@wsfcu.org

By mail: P.O. Box 99 Las Cruces, NM 88004

2755 North Main St, Las Cruces NM 88001

Routing & Transit # 312276470

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the U.S. Government. National Credit Union Administration, a U.S. Government Agency.  Equal Housing Lender. We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.

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