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Privacy Policy

Last updated 04/05/2022

The privacy and security of White Sands Federal Credit Union members is a subject we take very seriously. From things as simple as discarding waste paper, to access controls on computer records – we practice security!

Our application forms and online banking applications utilize SSL (Secure Socket Layer) connections to ensure the security of your information. All computer systems used to store sensitive information are protected by firewalls, active monitoring, anti-virus protection, and strong password security.

Strong supervision and video surveillance systems are used to insure that only authorized personnel have access to potentially sensitive information. We maintain strict control over media which may be used to back up or transport sensitive information. All employees are trained to comply with procedures designed to protect your privacy and security.

At White Sands Federal Credit Union we are committed to our members in many different ways. Privacy is one of them.

What we collect

White Sands Federal Credit Union is committed to making financial products and services available that will enable members to meet their financial needs and reach their financial goals. Protecting personal information and using it in a manner consistent with members’ expectations is a high priority for everyone associated with our credit union.

This Online Privacy Policy (“Policy”) only relates to the information we collect online through our website (, our online banking site, and mobile banking application. By using any of the sites, you consent to this Policy.

To ensure that members can rely upon the quality of products and services we make available, our credit union stands behind the following privacy policy: Our credit union will collect only the personal information that is necessary to conduct our business. That means what is necessary to provide competitive financial products and services—no more. White Sands FCU may collect Personal Information when you enter data into an application for new products or services or when you use our products and services. Personal Information may include your name, member number, mailing and/or physical address, Social Security Number, telephone number, and email address.

To improve the quality of our website services, we use Google Analytics software to gather and temporarily store a variety of information about all of our website visitors. This happens automatically whenever someone visits our website. Electronic Data may include electronic information, such as your geolocation, IP address, and device identifier.

What does the credit union do with your personal information?

Our credit union will protect members' personal information. Our credit union will maintain strong security controls to ensure that member information in our files and computers is protected. Where appropriate, we will use security coding techniques to protect against unauthorized access to personal records, ensure accuracy and integrity of communications and transactions, and protect member confidentiality.

Members will always have access to their information. Members will always have the opportunity to review their information and make necessary changes to ensure that our records are complete and accurate.

The credit union will only share information when absolutely necessary. We will only share information to administer the products and services we provide, when required to do so by law, or when we partner with other businesses to offer a broader array of products and services. White Sands FCU does not share your Personal Information with nonaffiliated third-party companies except as provided by our Consumer Privacy Policy.

The credit union will partner only with businesses that follow strict confidentiality requirements. The businesses we select will offer products designed to enhance our members’ economic well-being. Under no circumstances will we authorize these firms to charge members’ accounts without their express consent, and we will not sell member information to telemarketing firms.

The credit union will offer members a choice in how their information is used. Any member of our credit union may elect to keep their information from being shared with our business partners, except where exempt by law. We will inform members on how to exercise their choice, and we will take all reasonable steps to make sure their requests are followed. At least once a year, we will remind all members of their right to choose.

Children’s Privacy

We do not knowingly collect Personal Information from individuals under the age of 13 who use our Sites without obtaining consent from a parent or legal guardian.

Links to other websites

Our websites sometimes contain links to other third-party websites that we do not control or maintain. WSFCU is not responsible for the privacy practices or content of any non-WSFCU websites and providing a link to outside websites is not intended to be an endorsement of the website or its content. You will be notified when leaving our website.

Policy Updates

We may change our policy from time to time. When we do, we will let you know by appropriate means, such as by posting the revised policy on this page with a new “Last Updated” date.

Contact Us

Call Center:
(575) 647-4500 or

(800) 658-9933.

Hours of Operation:
Monday thru Friday, 8 am-5 pm

Mailing Address:
P.O. Box 99
Las Cruces, NM 88004

Routing & Transit # 312276470

Federally Insured by NCUA

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the U.S. Government. National Credit Union Administration, a U.S. Government Agency.

Equal Housing Lender

We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.

Federally Insured by NCUA  Equal Opportunity Lender  Facebook

White Sands Federal Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with the WCAG 2.0 standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other assistive technology and are encountering problems using this website, please contact us at 575-647-4500 or 1-800-658-9933. Please provide the location of the inaccessible information. All products and services available on this website are available at all White Sands Credit Union branch locations.

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