CU Online

White Sands Federal Credit Union offers a winning combination of credit union services that you can access at anytime, from any internet connection. They give you the complete freedom of choice when it comes to how you want to do your banking, all remaining completely secure and reliable.

Features include:

  • View account balances, history and pending transactions
  • View and print copies of cleared checks
  • Make immediate transfers between your White Sands FCU accounts
  • Find branches and ATMs
  • Set up account alerts notify you when balances reach a certain level or if a particular transaction posts to your account.
  • Pay your bills - schedule, edit or cancel bill payments*
  • Send money to anyone using their mobile number or account with Popmoney** 

CU Online Banking FAQ

Q. How do I enroll in CU Online Banking?

A. To enroll in CU Online Banking, click the "enroll in online banking" link at online.wsfcu.org and follow the prompts to set up your CU Online account.

Q. What are the password rules for CU Online?

A. To ensure the security of your online account information, White Sands FCU requires a complex password.  The rules for setting this password are as follows:

  • Minimum of 8 characters, maximum of 32
  • One or more upper case letters
  • One or more lower case letters
  • One or more numbers

Q. What if I'm having trouble logging into CU Online?

A. If you have forgotten your CU Online password, click the "reset password" link to reset your password. You can also call our support line at 800-658-9933, or visit one of our branches.

Q. How do I set up or change my security questions for CU Online?

A. Security questions are set up when you first enroll in CU Online. If you are a first time CU Online user, enroll in CU Online, and you will be prompted to set up security questions during the enrollment process.

Q. Some of my accounts are not showing. How do I view them?

A. Please contact us at 800-658-9933 so that we can verify your account settings. You must be listed as an account holder on the account in order to view it.

Q.  I see a “Pay People” tab. What is this?

A. This service allows you to pay another individual directly from your White Sands FCU account. For a small fee, enter the person’s information and they will receive an email or text with instructions on how to receive their funds. Once they accept the funds, your transfer will be processed.

*White Sands FCU's Bill Payment service is just $3.75 a month.
**Popmoney transactions carry additional fees.

CONTACT US

Contact our Call Center at
(575) 647-4500 or (800) 658-9933.

Hours of Operation:
Monday thru Friday, 8 am-5 pm

By email: info@wsfcu.org

By mail: P.O. Box 99 Las Cruces, NM 88004

2755 North Main St, Las Cruces NM 88001

Routing & Transit # 312276470

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the U.S. Government. National Credit Union Administration, a U.S. Government Agency.  Equal Housing Lender. We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.

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