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SecureNow

SecureNow Security Enhancements

​The protection of your personal information is very important to us. We are pleased to announce an added login security feature that helps guard your personal information by adding another layer of identity verification to online financial interactions.
How does the new security feature work?

When logging into online banking on your computer, you will receive a message (text or voice) on your phone with a 4-digit code. You will be asked to enter this code to complete the login process on your computer.

This feature requires a simple setup, but it takes the place of answering security questions when logging into online banking. This feature does not apply to our mobile app.

When will this new feature begin?
Starting May 13, 2020, when you log in to online banking on a computer, you will be asked to set up your verification phone number.
How do I set up this feature?
After you enter your login ID and password, you will see the screen below:

image of secure now screen

​You can choose a phone number that is currently listed on your account, or add another number of your choice.

  • Choose your Notification preference (Text or Call).
  • Click “Save”, and you will receive two text or voice messages: one notifying you that alerts are activated, and the other with a code to verify the phone number.
  • You are now set up for this security feature!

 What if I don't want to use this feature?
If you would prefer to answer security questions rather than receiving a code, you may call and ask our representatives to exempt you.

Important Information:

  • All verification messages will come from the same 5-digit phone number (28369).
  • The verification code will be different each time you receive an alert.
  • The phone number that Call verification comes from is 669-241-2767.
  • Once you are signed up, you can update your phone number: Log in to online banking, go to Settings > Security and Alerts > Identity Verification Phones.

Contact Us

Call Center:
(575) 647-4500 or

(800) 658-9933.

Hours of Operation:
Monday thru Friday, 8 am-5 pm

Mailing Address:
P.O. Box 99
Las Cruces, NM 88004

Routing & Transit # 312276470

Federally Insured by NCUA

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the U.S. Government. National Credit Union Administration, a U.S. Government Agency.

Equal Housing Lender

We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.

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White Sands Federal Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with the WCAG 2.0 standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other assistive technology and are encountering problems using this website, please contact us at 575-647-4500 or 1-800-658-9933. Please provide the location of the inaccessible information. All products and services available on this website are available at all White Sands Credit Union branch locations.

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