New Things Are Coming- April 20, 2026

White Sands FCU is excited to announce that we will be upgrading our software systems to enable us to improve our ability to deliver convenient, secure, and reliable banking services. This upgrade will enhance technology, improve performance, and help us better support your financial needs now and in the future. This system upgrade is a significant project, and your White Sands team has already been working hard for quite a while to ensure you are amazed.

While most updates will happen behind the scenes, some services may be briefly limited. We want to keep you informed every step of the way and will share more details and reminders as we get closer. Please ensure your contact information is up to date so you don’t miss any updates.

Thank you for your patience and trust as we work to bring you an even better banking experience

Stay informed: This webpage will continuously update as new information becomes available. 

What Is Changing

  • Online Banking - As part of the system upgrade, Online Banking will be changing. The new platform will have an updated look and feel as well as enhanced features and capabilities. Learn More Here

New online Banking Info



What Is Not Changing

  • Debit Cards and PINs will remain the same

  • Account Numbers will not change

  • Any Automatic transfers between WSFCU accounts will not be affected.

  • There will be no interruption to any previously scheduled bill payments set up through Online Banking.

How To Prepare

  • Contact Information- Ensure your contact details are up to date, as we’ll be sending you updates during the process.

    • Make changes through Online Banking

    • Come into any of our branches and make any updates

  • Plan ahead: If you anticipate needing cash during the service interruption, be sure to withdraw it in advance. If you anticipate large Debit Card purchases, either withdraw some money, make those transactions ahead of time, postpone them, or have an alternative payment method in place.

    Please note that White Sands FCU Credit Cards will not be affected by the conversion.


Frequenlty Asked Questions

  • This upgrade will allow us to provdie members with

    1. Faster, More Reliable Banking

    • Improved system performance means quicker transactions online, in the app, and in branches.

    2. Enhanced Online & Mobile Banking

    • A modern platform allows more powerful digital tools.

    • Better features such as improved account views, easier transfers, and more self-service options.

    3. Expanded Member Services

    • Allows the credit union to offer more products and services in the future.

    • Ability to launch new features that weren’t possible before.

    4. More Personalization

    • The updated system lets staff access information quicker and provide more personalized service.

    • Improved in-branch experiences.

    8. Long-Term Stability

    • Ensures the credit union can continue to grow and support members with technology that can expand with their needs.

    • Makes future upgrades easier and less disruptive.

  • Yes. All WSFCU will close at 5:00 PM on Friday, April 17, 2026 and will reopen on Monday, April 20, 2026 at 9am

  • No, Your account number will not change.

  • These services will be unavailable on Friday, April 17th, and will not resume until you re-register on Monday, April 20. More detailed times will come as we get closer

  • There will be no interruption to any previously scheduled bill payment set up through Online Banking. We recommend you verify your payment after the upgrade is complete.



**Important Dates to Remember**

  • All White Sands FCU branches will be closed on Saturday, April 18th.

  • Online and Mobile Banking will be unavailable beginning on Friday, April 17

    through Monday, April 20.